IT Management Business Solutions

At Frontpoint, we have a vast array of remote-access tools, enabling us to resolve approximately 99 percent of your IT issues without an onsite visit. We have you covered no matter your requests. Whether you need to implement a new accounting system or an employee is struggling with an email attachment, we will be there for you. No request is an insignificant one. We are managed service providers priding ourselves on outstanding customer service.

We aim to remove all the technological hassles and cost barriers you may have experienced in the past so you can focus on your business. As your Utah outsourced information technology services provider, we will handle your standard IT needs for an affordable, known monthly fee, including:

• Normal Daily Support
• System Management
• Network Monitoring
• Security Management
• Acquisition of Computer Equipment
• System Upgrades
• Monthly Reports
• Backup monitoring and testing
• Patch Management

You will be completely satisfied when you hire us as your IT department. No matter how large or small your problem, from replacing a broken mouse to resolving a complex networking issue, we are there by your side. When you have major IT issues or concerns, we will resolve them promptly and efficiently. You do not have to do any finger pointing when working with us. We take ownership of the problem and resolve it as soon as possible by any means necessary. With our impeccable IT business support, when an issue comes up, you can stop worrying and keep working.

When you hire Frontpoint, you will not have to call a support company to send you an IT technician you will never see again to resolve a single issue. Instead, you get personalized attention from the same technicians every time who are familiar with your IT system needs. We pride ourselves on unparalleled IT helpdesk service. Our desire is to keep your systems running at peak performance all the time. For IT management services in Utah, no one beats Frontpoint.

• Creating the best custom IT solution the first time
• Establishing IT standards specific to your company
• Using our purchasing power to ensure you get the best deal
• Testing your IT equipment solutions so you are secure knowing they work properly

Our goal is to distinguish ourselves among Utah IT outsourcers, and one way we do this is with our outstanding, customizable IT solutions that are a right fit for every company with which we contract.

Naturally, as they age, you must replace computers. Our inventory management system, a helpful IT service tool, will help you decide which computers you should replace and when you should replace them. This helps your budget by ensuring you do not spend unnecessary money replacing items that could still serve your IT needs for a longer period. We want you to have a handle on your IT budget so you can avoid unexpected and unnecessary expenses.

When you choose Frontpoint for your Utah IT services outsourcing, you do not have to worry about network security. Our managed services keep your computers safe. We monitor your network every day, 24 hours a day for threats and intrusions, acting immediately in the rare case that a problem arises. We keep your Internet connection safe and maintain your antivirus software. We realize that computers are an invaluable tool for your business. With our top-notch IT security management, our company will keep your company safe.

When you hire Frontpoint as your Utah IT managed service provider, we take all the precautionary measures in patch management so your network security is not breached. Our patch management system automatically patches your PCs four times every month. Our patch management system keeps your computers up to date, healthy and protected, with little, if any, downtime.

You do not have to swap disks, flash drives or anything of the sort anymore. With us customizing your IT infrastructure management, we can backup your critical data securely across the Internet and house it in our secure backup facility. Our backup monitoring system backs up your data each night so you can rest assured knowing that you will never lose any file or document vital to your business. If you would like, we can even test your backups to ensure you are covered if an emergency happens. Our IT support technicians want you to have the greatest assurance possible that your data is safe.

Our system keeps a copy of the backup both at your office and at ours. By doing this, you can rest at ease knowing that you have immediate access to your data at our secure facility if you need it. At Frontpoint we take network security, privacy and data management seriously, providing military-grade encryption for both the onsite and remote copies of your data. We are at the leading edge in Utah IT services outsourcing.

In this monthly status report, you will see:

• Work performed
• System Maintenance completed
• Network Health Score
• Antivirus Status
• Licensing Issues
• Computer System Overview
• Server Health
• Status of Patches
• And more…

Click here for a sample report

One of our goals is to improve the IT managed services we offer our valued Utah customers. As such, we are always evolving, offering new services as they become appropriate for your businesses’ IT infrastructure needs.